MEDIESTETICA

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Privacy Policy

  1. Privacy and Legal Statement for Website

This website is the property of and is managed by MEDIESTETICA CLINIC (referred to as “we” and/or “us” and/or “our”). By accessing and using this website, you agree and bound by this statement and will strictly abide by the following terms and conditions. These terms and conditions are in addition and complement any other legal documentation of agreements that rule your relationship with us.

  1. Browse At Your Own Risk

This website is provided by us to ease your experience. Please note that your access and use of the website are provided at your own risk. We do not assume any responsibility.

Whilst we will use reasonable endeavors to ensure that the website does not contain any errors, viruses or other malicious code, and we do not accept liability in the event your computer, software or data is damaged.

However, it is recommended that you should regularly undergo virus checks on all materials downloaded from the website and regularly check for the presence of viruses, other malicious code and harmful components.

We exclude, to the fullest extent permitted by applicable laws, all liability in connection with any damage or loss caused by errors, computer viruses, other malicious code or harmful components originating or contracted from the website and any interruptions in the running of the website.

  1. Users Information

We know that you care about how your information is used and shared, and in case of your personal information is shared, we appreciate your trust that we will do so carefully and prudently. This policy describes our privacy policy, which sets out how we use and protect any information that you provide while using this website. We are committed to ensuring that your privacy is protected under the terms and conditions described herein.

By registering and establishing a personalized account, you will have access to your account information through this website. You acknowledge that use of our website may involve the transmission of your information by electronic means through any system used or operated by us, and such consent shall be effective during use of the website and any such system used by us. You accept full responsibility for the use and protection of your password and every transaction occurring in any account(s) opened, held, or accessed by use of your password.

  1. Information We Collect
    We collect information from our website visitors, subscribers and other customers to enhance customer experience and to provide them with our online services such as booking an appointment. We gather both personal and non-personal information. The personal Information

includes contact details, identification, medical history, and payment details. While, non-personal information contains data usage, IP address, browser version, and other device information. We protect the privacy of our website users as a top priority and treat their information as confidential information. These are currently the primary ways in which we gather information; however, we may also collect data through other channels in the future. The types of personal information we may collect from you can vary according to the method through which it was attained.

  1. Use of Your Information

Your personal or non-personal information we collect, will not be sold to or shared with third parties without your prior consent, unless required by law or regulatory authorities within the UAE.

Specifically:

  • When you submit an enquiry, we will use your personal information to manage and respond to your request. Relevant details will be securely stored in line with our data protection procedures.
  • If you subscribe to our newsletter, your personal information will be used solely for this purpose. You may unsubscribe at any time by following the instructions in the email, after which your details will be promptly removed from our records.
  • If you contact us regarding our website or services, your personal information will be used to respond appropriately. We aim to reply to all valid enquiries.
  • For complaints or feedback regarding our services, we may use your personal information to investigate and address your concerns.

We retain personal information only as long as necessary to fulfill these purposes or as required by the UAE applicable laws.

  1. HOW WE MANAGE YOUR PERSONAL INFORMATION?

You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium. We take all reasonable steps to keep your personal information secure in a combination of secure computer storage, hard copy files and other records. We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification or disclosure.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, duplication, or destruction. In accordance with applicable data protection laws, you have the right to request access to your personal information, request its deletion, restrict its processing, and obtain a copy of the information we hold about you.

  1. DISCLOSURE OF YOUR INFORMATION

We do not share the personal information of its users with any unaffiliated third parties for their promotional purposes. However, we use a third-party payment processor. We may use other third parties for other services from time to time. These third parties have no authority to use your personal information for their own promotional purposes. These third parties will only have limited access to your personal information in order to help complete transactions. We utilize some of the most advanced technologies available today for internet security purposes. When you access our checkout using industry standard technology, your information is protected with both server authentication and data encryption, ensuring that your data is safe, secure, and available only to us. Although we use industry standard best practices to protect your personal information, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect, that your personal information or private communications will always remain private. Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party. In the event there is a breach of security, or we are made aware that your personal information could be jeopardized, we will take all necessary measures to communicate these issues to you so that you can take steps to protect yourself.

  1. LEGAL DISCLOSURE

Because we consider the individual information, we maintain to be confidential, our policy is to disclose no personal information to third parties (except as described above) unless release is required by law or is pertinent to judicial or government investigations or proceedings. We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as we, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all of our assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.

  1. ACCESSING YOUR PERSONAL INFORMATION

You have the right to access the personal information you have provided to us. If you require details of your personal information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information we hold about you is inaccurate or out of date, then we will promptly correct it upon receipt of the changes from you.

  1. Third Parties Links

Our website may contain links to external websites for informational purposes. These links do not constitute an endorsement of the content, products, or services provided on those third-party sites. We are not responsible for any issues or damages that may arise from your use of these external websites.

  1. Cookies

We use cookies and similar technologies to enhance your browsing experience and remember your preferences. By continuing to use our website, you consent to the use of cookies in accordance with our Privacy Policy. You may manage or disable cookies through your browser settings at any time, though some site features may be affected.

  1. Amendments to our Privacy Policy

We may update this Privacy Policy from time to time. Any amendments will be posted on this page, with the updated date indicated at the top. Where required, we will notify you of significant changes by email or through a notice on our website before they take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

  1. Minors Privacy

Our services are not intended for minors under the age of 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will take steps to remove any such data if discovered. If parental consent is required in your jurisdiction, we will obtain it before collecting or processing your child’s personal information.

  1. Consent

By using our website, you hereby consent to our Privacy Policy statement and agree to its Terms and Conditions.